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Running a Student Led Help Desk
Wednesday February 5, 2025 10:15am - 11:00am MST
420A
Middleton High School Tech Ninjas run a student-led IT help desk at Middleton High School. Ninjas assist fellow students with IT issues and assist in training students and staff in technology needs. They troubleshoot various computer issues, as well as assist with maintenance and repairs of all Chromebooks in our school district. In this session we will share how our Help Desk works and how you can implement a Help Desk at your school.
Speakers
avatar for Sarah Thompson

Sarah Thompson

Instructional Specialist, Middleton High School, Middleton School District
Sarah Thompson is an Instructional Specialist. Her career in education began in 1993 teaching English in Middleton, Idaho. She works with technology integration and supports instructional practices throughout the district.
HB

Heather Balaam

IT Help Desk Coordinator, Middleton High School
Heather Balaam is the Middleton High School Help Desk Coordinator. She has been in education, supporting student learning in technology since 2018.
Wednesday February 5, 2025 10:15am - 11:00am MST
420A Boise Centre East - 850 W Front St, Boise, ID 83702
  IT/Technical, Beginner

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